Privacy & Policy
Privacy
This privacy policy explains how we Northvale Limited collect, use, and protect your personal information when you visit our website or use our online trading platform.
Information We Collect
We collect information that you provide to us when you register for an account, make a transaction, contact us, or use our services. This may include your name, email address, phone number, address, bank account details, identification documents, and trading preferences.
We also collect information that is automatically generated when you use our website or platform, such as your IP address, browser type, device type, operating system, pages visited, time spent, and cookies.
Use of Information
We use your information for the following purposes:
- To provide you with our services and fulfill your requests
- To verify your identity and prevent fraud
- To communicate with you and respond to your inquiries
- To improve our website and platform and enhance your user experience
- To comply with legal and regulatory obligations
- To protect our rights and interests and those of our users and partners
Data Security
We do not sell, rent, or trade your information with any third parties for their own marketing purposes. We may share your information with the following parties for the purposes described above:
- Our affiliates and subsidiaries
- Our service providers and partners who help us with our operations, such as hosting, payment processing, analytics, and customer support
- Our regulators and authorities who require us to disclose your information by law
- Our advisors and lawyers who assist us with legal and compliance matters
- Other parties with your consent or as instructed by you
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, authentication, and other security technologies to safeguard your information. We also limit access to your information to our employees, agents, and contractors who need it to perform their duties and who are bound by confidentiality agreements.
Cookies
We keep your information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain some of your information in anonymized or aggregated form for statistical, research, or marketing purposes.
User Rights
You have the following rights and choices regarding your information:
- You can access, update, correct, or delete your information by logging into your account or contacting us.
- You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us.
- You can manage your cookie preferences by adjusting your browser settings or using our cookie consent tool.
- You can request a copy of your information or transfer it to another service provider by contacting us
- You can object to or restrict our processing of your information or withdraw your consent at any time by contacting us.
- You can lodge a complaint with us or your local data protection authority if you are not satisfied with how we handle your information.
- Make your password more secure. Combine capital, lowercase letters and special characters with numbers to create strong passwords and change them regularly.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated policy on our website or sending you an email. Your continued use of our website or platform after the update constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, comments, or requests regarding this policy or your information, please contact us at:
Northvale Limited
Address: Unit 3, Floor 5, Al Sarab Tower Abu Dhabi Global market Square PO Box 52278,
Al Maryah Island, Abu Dhabi, United Arab Emirates
Email: hello@northvale.ae
Phone: +971 262208807
